Brian C Jensen's Personal Blog
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Today, with the internet competing for attention in a fast-paced digital world, website hacking is becoming more and more common says Brian C Jensen. How to handle website hacking is an important …
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This is an important question in the retail world. Satisfied customers are likely to return and spend more than just satisfied ones says, Brian C Jensen. For them, customer loyalty has become …
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Customers can lose faith in your product or service for many different reasons. Bad news travels fast, and the cost of losing a loyal customer may be more than you think. But there are some …
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1. Explain what the issue is, fix it, and regain trust This is not best done by either side because it will create tension if you are seen as defensive or arguing. 2. Focus on how you can retain …
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Retaining customers is a crucial part of the business. It has been defined as an organization's ability to hold on to its existing customer base and acquire new ones says Brian C Jensen. Retained …
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A call-to-action button is one of the most important elements of your website. A poorly placed, underwhelming, or missing CTA can easily erode conversions--and that's why it should be front and center …
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